Help is Here

Below we cover the most common questions asked about QuickFuse.

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Development

How can I create voice applications using QuickFuse?

Click the button.  You will usually find this button in the upper right of the page.

Then, simply wire modules together to automate your phone call. You can even test QuickFuse and run apps before signing up for an account.

Is there reference material that will help me learn all the features of QuickFuse?

Yes.  You can access the QuickFuse tutorials for walkthroughs on building applications and managing your account. Other reference material is also available on our documentation site.

Can I get help building applications?

Ask questions on our QuickFuse support forum, and our application development experts will give you a reply.

Does QuickFuse support speech recognition?

Of course.  You couldn’t build innovative, high-quality voice applications without it.

What about text-to-speech?

Supported.  Choose from three TTS engines and nearly forty voices in a variety of languages.

Billing

How much does it cost to use QuickFuse?

Each account comes with a $30 credit.  After your $30 is depleted, continue to use QuickFuse by simply adding more calling credits to your account.  Visit the pricing page for more details.

How do I add calling credits to my QuickFuse account?

Login to QuickFuse, click on the account link on the upper right hand corner of the page and access the green Add Money tab. Or, you can simply click here and save the page to your bookmarks.

How are calling credits billed?

Calling credits are billed in one-minute increments.  Additional fees apply for calls placed or received outside the contiguous United States.

Where can I access billing history and my account balance?

You can access billing history through the Account Control Panel.  Just login and click the account link located at the top right hand corner of the page. Or, you can simply click here and save the page to your bookmarks.

Support

How do I access support?

Please post your question on our support forums, and our helpful experts will answer it as soon as possible.

Contracts and Accounts

How do I cancel my account?

There is no obligation to continue using your account after your balance runs out.  You will however lose your dial-in phone numbers 30 days after an overdraft, if no credit is added to your account.

Do I need to sign a contract to use QuickFuse?

No.  Just pay as you go.  All accounts are governed under the QuickFuse Terms of Service and Acceptable Use Policy.