• Registered: 2014-10-28
  • Posts: 16

Topic: SMS Sending Number

Right now, it looks like the text messages arrive as being sent from 617-207-6426. Will that always be the case or does the sending number change ever? Is there a way to set the sending number, like you can set the ANI for outbound calls?

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  • Registered: 2010-06-15
  • Posts: 661

Re: SMS Sending Number

If you are using the SMS module, all Fuse users share a pool of SMS phone numbers. You cannot control the sending number and it may not remain the same.

If you are using the Plum SMS API, that phone number is yours and is listed under your DEV account. This number will never change. You cannot modify it, unlike the ANI for an outbound call.

  • Registered: 2014-10-28
  • Posts: 16

Re: SMS Sending Number

Thank you. Does the same apply to Fuse+, where it would be from a shared number pool?

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Re: SMS Sending Number

In Fuse+ you must use the SMS API, so the number would come from your assigned SMS number.