Topic: Incoming Call Register

Can Plum Fuse provide
Incoming Call Register with date and time and calling number Including Country code
Our Support Team is based in Hong Kong and we currently have Toll Free Hotline numbers in
Many countries for SALES and SUPPORT separately.

Our objective is to be able to track each and every calling Number and Link that to our internal Ticket system
and Customer ID.

Re: Incoming Call Register

You can get the incoming call register, or ANI, with the Call Properties module found under Variable and Math. You should pass the ANI to your REST or SOAP webservice for tracking purposes.