Topic: PlumFuse IVR IP Address/Addresses

Our sysadmins restrict access to the REST web service by the requesting server's IP address. Is it possible to get the PlumFuse IVR web server address/addresses so they can add it to the safe list?

Re: PlumFuse IVR IP Address/Addresses

Hi Daniel,

Fuse's IP addresses are 69.25.74.64/26

Re: PlumFuse IVR IP Address/Addresses

Our sysadmins say they have opened our production environment access from the IP addresses 69.25.74.64/26 but the requests are still being dropped on our production environment. As an additional test, they opened our development environment without any restrictions and the requests go through okay. I just wanted to double check/reconfirm that Fuse's IP addresses are 69.25.74.64/26 before I bang on our sysadmins' doors one more time.

Re: PlumFuse IVR IP Address/Addresses

Our apologies, the IP we gave you in April was outdated. We had since moved our servers, so the correct IPs are 63.251.132.32/27. We apologize for the inconvenience and please let us know if that doesn't work out for you.