Topic: PlumFuse IVR IP Address/Addresses
Our sysadmins restrict access to the REST web service by the requesting server's IP address. Is it possible to get the PlumFuse IVR web server address/addresses so they can add it to the safe list?
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Our sysadmins restrict access to the REST web service by the requesting server's IP address. Is it possible to get the PlumFuse IVR web server address/addresses so they can add it to the safe list?
Hi Daniel,
Fuse's IP addresses are 69.25.74.64/26
Our sysadmins say they have opened our production environment access from the IP addresses 69.25.74.64/26 but the requests are still being dropped on our production environment. As an additional test, they opened our development environment without any restrictions and the requests go through okay. I just wanted to double check/reconfirm that Fuse's IP addresses are 69.25.74.64/26 before I bang on our sysadmins' doors one more time.
Our apologies, the IP we gave you in April was outdated. We had since moved our servers, so the correct IPs are 63.251.132.32/27. We apologize for the inconvenience and please let us know if that doesn't work out for you.
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