Topic: Text Message Confirmation
I have a particular problem, in order for a user to receive a text through the phone tree I am building, they have to confirm that they want to receive it. So in the user flow, it would be user calls phone service, selects an item (which will be given by text message). Upon selecting that item the user receives a text message asking if they accept the information by texting back a "yes" or a "no" to a phone number. The user selects "Yes", sends it and then receives the desired text message.
Is this something that PlumVoice handles? It sounds like two separate builds? A standard phone tree sending them the first text, then another app build to receive the "yes" or "no" and then send them the appropriate text message back.
If anybody can shed some light on this, I would really appreciate it.
Thanks