• Registered: 2013-10-30
  • Posts: 21

Topic: Sending Text message to phone used by caller.

Hi, I am trying to set up a SMS message that will be received by the phone the user is calling with.
I was instructed to place a Call Properties module after the menuChoice.
In the Call properties module I have "Digits" in the Variable and ANI in the Property fields.
Following the Call properties module I have the Send SMS module.
It still does not send an SMS, it only goes to Not Sent.

A few variables on my end to account for:
I have nothing in the Phone Number field of the Send SMS module (was not instructed to do so).
Also I guessed at the order of modules since I was not clearly instructed what goes where.
I have: menuChoice>Call Properties>Send a SMS. Is this correct?

Thank you for your help in advance!

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  • Registered: 2010-06-15
  • Posts: 661

Re: Sending Text message to phone used by caller.

Hi Justin,

Your order of modules is correct. You need to enter your variable name, ie. "digits" into the phone number field. Make sure next to phone number, you have a cube icon. Then you can click on the arrow to display a list of all your variables. Select the correct one, ie. "digits".

Regards,
The Plum Fuse Team

  • Registered: 2013-10-30
  • Posts: 21

Re: Sending Text message to phone used by caller.

That's it! Thank you so much for such a quick response.