Topic: Better Name Recognition?

I need to gather names with my app.  It cannot recognize a simple five letter last name.  Is their any way to make this better?

Re: Better Name Recognition?

The first and last name modules should be able to recognize the most popular names in the US. If the last name is not a common one in the US, it may not be recognized. Also, when using the name modules, the caller must first say the name, then spell it out.

You may also want to change the sensitivity in the app settings. If your callers are in a noisy environment, you can try changing sensitivity to "only listen to loud input."