• Registered: 2015-04-20
  • Posts: 9

Topic: Reading of digits

Is it possible to have digits read back by a pre-recorded audio clip instead of the computer voice? I have a portion of my app in which my recorded audio says "You have entered" and then the input is read back to the caller. The computer voice is a stark contrast to my moderator's voice. Can we upload a clip for each digit and have the system use those instead?

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  • Registered: 2010-06-15
  • Posts: 661

Re: Reading of digits

Yes, this is possible. However, you will need to use the Substring module to isolate each digit, and the Branch on String module to go to an appropriate Prompt module. This flow is rather cumbersome and we recommend putting it on its own page so your app doesn't get too cluttered. We have shared an example that handles digits 0 - 2 with you.

  • Registered: 2015-04-20
  • Posts: 9

Re: Reading of digits

Thank you very much!

  • Registered: 2015-03-03
  • Posts: 9

Re: Reading of digits

We are having the same issues with the computer voice on reading the digits. Can you please share the same example with our account? Thanks!

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Re: Reading of digits

Hi Daniel, the example app has been shared to you too now.