• Registered: 2015-03-26
  • Posts: 10

Topic: How get recorded audio file with text message before end call

I am beginner in using this service and I have a question - is there a possibility get recorded audio file with text message before end call

Please tell me how to do it or give a link to the documentation

Thanks

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  • Registered: 2010-06-15
  • Posts: 661

Re: How get recorded audio file with text message before end call

You can send an audio file before the end of your call. When you use the "Voice Recording" module, it saves a URL link to the recorded audio file. By default, the variable name is "recording", but you can change it.

You can then text this link using the "Send an SMS" module.

  • Registered: 2015-03-26
  • Posts: 10

Re: How get recorded audio file with text message before end call

Sorry. The question was that the data (message as text, audio record etc) have been sent by POST method to the specified URL

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Re: How get recorded audio file with text message before end call

Do you mean transcribing the audio file as text, and sending both the audio file and the transcribed text to your own webservice? First, you will need to get transcription credentials from your sales representative. Once you have that, in your application:

1. Set up your recording module.
2. Use the SOAP module to call the transcription webservice. Send the result of the recording module.
3. You will have to include a callback URL when you call the transcription webservice. This is a webservice you will write that will receive the text transcription.
4. If you want the audio sent to your webservice, you will have to do that in a separate webservice call in the Fuse app.

Once you get your transcription credentials from your sales rep, it will contain more details about how the transcription webservice works.