Topic: CALL TRANSFER
I AM NOT FROM USA... I WANT TO TEST YOUR SERVICE.. I NEED TO TRANSFER THE CALL IN INDIA.. SO HOW CAN I TRANSFER THE CALL INTERNATIONALLY.. AS IN UR CALL TRANSFER APP THERE IS ONLY PLACE TO PUT USA NUMBER.. PLEASE HELP
Re: CALL TRANSFER
Hi,
Unfortunately, we don't support international phone numbers or transfers.
Regards,
The QuickFuse Team
Re: CALL TRANSFER
Hello i am a developer. I am not
From USA.... we need to use your API For Our Cloud Project. so we have to need Test .. but there are only USA No. Support But We have use it in INDIA so how can we test it... please help .......
Re: CALL TRANSFER
We've expanded our international features since this post was created in May 2013!
While we still do not support international phone numbers via the "Run!" button, you can test your application by assigning a number to it. Please contact your sales representative to get an international phone number. Then you may test your app by calling into its number.
We also support international transfers now. Again, please contact your sales rep or account manager for enabling international dialing.
Re: CALL TRANSFER
Hi,
Thanks for your reply ,
i want to intergrate api with my php code means i need to create a button when admin press then we make a call through my admin panel(php admin)
also
is it possible when we run or make a call then first any person can talk personally and then transfrer call to app
Re: CALL TRANSFER
Here are our outbound API docs: http://quickfuseapps.com/docs/tutorial/ … utboundapi
You can transfer to a Fuse app as long as you assign a phone number to the Fuse application. So for example, you can write a VXML application that you host on Plum Dev that outbound dials a person A and connects them to another person B. After they're done talking and that call "ends," the application then transfers person A to your Fuse application. For more details on how to write VXML applications, please refer to our general support forum: http://support.plumgroup.com/viewforum. … c111d350c3
Re: CALL TRANSFER
Thanks For Your Quick Reply
How i connect the fuse app to plum dev account
And if is it possible you can provide sample code and instruction to make this process
person A call to B After they're done talking then how we transfer to fuse app
i'll send my account details in email.
also how we can connect with a another number like any user A call by personal number then talk to person afrer they're done talking then how we transfer to fuse app means there is required any hardware part to connect
Thanks
Last edited by leander.daniel1027@●○○●● (2015-05-01 01:44:11)
Re: CALL TRANSFER
You can access your Plum Dev account here: http://hosting.plumgroup.com
Please contact your sales representative if you need login credentials.
For help on writing VXML applications for the Plum Dev platform, including getting code samples, please refer to the Dev Support forums: http://support.plumgroup.com/viewforum. … c111d350c3
The VXML application you write will transfer to your Fuse application, so please make sure to assign a phone number to your Fuse app. There is no hardware required for this process.
Re: CALL TRANSFER
Hello There,
We have the following scenario:
1) website promotes phone number to end users/donors
2) Donor calls number
3) tell callers/Volunteer answers
4) we were hoping volunteer can talk, then switch caller to plumvoice by calling in 3 way call to plumvoice number
5) plum takes credit card then hangs up
6) volunteer continues to talk
Can we follow above scenario using plum voice api
Regards,
Ashish
Last edited by leander.daniel1027@●○○●● (2015-05-04 09:28:45)
Re: CALL TRANSFER
Hi Ashlish,
We don't support 3 way calls. Instead, we could do this:
1) Your donors call into a Plum application
2) The Plum app transfers them to the volunteer
3) After the volunteer hangs up, the Plum application collects the CC info.
4) After collecting the CC info, Plum transfers to the same volunteer again. If you want that volunteer to have instant access to the CC info, you will need to build your app in the Plum Dev platform, or you will need to write a SIP transfer subdialog. We can only send that data along with a transfer via SIP. This does require specific hardware-- you will need to work with your telco infrastructure in order to get the data we send via SIP.
As your needs are quite specific, we highly recommend reaching out to your sales representative so they can discuss your needs more thoroughly.
